Frequently Asked Questions
What materials are your jewelry made from?
Our jewelry is thoughtfully crafted using high-quality materials designed for everyday wear. Material details can be found on each product page.
Is your jewelry a good gift?
Absolutely! Every order is beautifully packaged, making it a thoughtful gift for dancers, teachers, dance moms, and anyone who loves dance.
Is your jewelry waterproof?
Our jewelry is finished with 14K PVD (Physical Vapor Deposition) gold plating, one of the most durable gold-plating methods available. Compared to traditional gold plating, PVD creates a stronger bond between the gold coating and the base metal, making it more resistant to water, sweat, tarnishing, and everyday wear.
While our jewelry is designed to keep up with your active lifestyle, we still recommend removing it before swimming, showering, sleeping, or using harsh chemicals. A little extra care will help preserve its shine and beauty for years to come.
How long will it take to receive my order?
Orders are typically processed within 1–3 business days. Once shipped, standard delivery usually takes 3–7 business days within the United States.
How much does shipping cost?
There is a flat shipping rate of $7. Free shipping on orders over $100.
Do you ship internationally?
At this time, we only ship within the United States. We hope to offer international shipping in the future.
Can I return or exchange my order?
Yes. Unworn items may be returned or exchanged within 30 days of delivery. Please visit our Returns & Exchanges page for complete details.
What if my order arrives damaged?
We're so sorry! If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and photos of the item, and we'll make it right.
How should I care for my jewelry?
To keep your jewelry looking its best, avoid water, perfumes, lotions, and harsh chemicals. Store it in the included pouch when not in use and gently polish it with a soft cloth.
How can I contact you?
We'd love to hear from you! You can reach us anytime at hello@releveandsparkleco.com, and we'll get back to you as soon as possible.